Shipping and Handling Charges - Shipping and handling charges are based on total price of your Yamaha V Star motorcycle parts or accessories order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared. We will notify you if there is an increase in the shipping charge or your Yamaha order prior to billing and shipping.

Shipment Methods and Carriers -

Star Parts Direct ships via UPS Ground in the U.S. and via U.S. Postal Service to Canada. Shipments to Alaska & Hawaii and International orders will have an additional shipping cost applied.

Delivery Time - Please allow 4-10 business days for delivery of non-backordered motorcycle items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders. If you have an urgent delivery need, please phone our Internet Manager at (916) 784-2444 prior to placing your order to see if we can accommodate your request. Overnight and expedite fees will apply.

Consolidated Shipments - Entire orders will be shipped together if possible.

Returns and Exchanges

General - All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.

Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 15% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.

Incorrect Item -

If you received an incorrect motorcycle item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge. Incorrect Size - No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.

Customer Order Error -

Incorrect customer orders can be exchanged for any other item without paying the restocking charge. However, the customer will pay the additional shipping and handling charge. The replacement item must be at least 75% of the value of the original item.

Return Shipping Instructions -

Return via prepaid UPS or US mail. Insure shipment for full value of Yamaha purchase. Use original packaging. We are not responsible for packages lost during return shipping.

Return/Exchange Instructions -
Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions.

Exchanges and Returns –

Please send to: starpartsdirect.com

Attention: Internet Manager
2014 Taylor Road
Roseville, CA 95678

Sales Tax